You just watched the main highway in your town wash away in a flash flood. Who are you supposed to call?
Emergencies are high-stress situations that trigger our fight, flight, or freeze instincts. People do all kinds of weird stuff instead of what they’re supposed to do.
The best way to avoid turning a disaster into a complete catastrophe is to practice what you’d do in various situations. That includes practicing your emergency communication plan.
1. Carry out practice drills
Every three months, practice your emergency communication plan by testing your family on what they should do in example scenarios. This will help everyone remember the plan.
Practice traveling together to your safe meeting locations to build your family’s confidence about traveling alone in the event of an emergency. Enjoy a treat together on the way home to make everyone feel more at ease.
Get creative with your examples to make it more fun (people are more likely to remember practicing if it was fun), but make sure you practice the most likely scenarios each time as well.
2. Teach your kids to dial the right numbers
Most 21st century kids are smart enough to use a mobile device on their own. Have you seen those babies pinching pictures in books to try to zoom in? We’re either doomed or saved.
But what if they have to use a landline or even a pay phone? Both are pretty intuitive, but it’s best to give them some guidance and time to practice.
3. Practice calling, texting, and sending group messages
During emergencies, time is of the essence, so being quick about your calls and texts is key. Practice can help. Abbreviations can be confusing during crisis, so if you plan to use them, make sure everyone knows what each one means.
Text replacement (Apple, Android) is a great tool for an emergency. You can design a message that will autofill based on an acronym of your choice. This will allow you to quickly enter the entire emergency communication plan in your text thread, if you like.
Most phones will allow you to send group texts as well. If you don’t already have a household group chat, now is the time to create one! Messaging your elderly family members more often will help them practice in case they need text instead of call. If they’re new to using their phones, give them a tutorial to make sure they understand
what they can do with it. Many emergency alerts are delivered by phone, and other services may also be easier to access online.
Texting is an important skill for an emergency, since cell phone calls can be blocked easily during a disaster, but texts are less likely to fail.
4. Try marking yourself safe on Facebook (or other platforms)
If you have a Facebook account, log in and check the process for marking yourself safe at Facebook’s Help Center. It’s pretty easy, but if you don’t use social media frequently, it’s a good idea to check the process and consider bookmarking it on your computer or phone for easy access later.
5. Make sure everyone in the household knows how to communicate with the differently-abled members.
If there are people with special needs in your family, make sure they’re able to communicate about emergencies to the best of their ability, and that everyone else in the household knows how to communicate with them.
If they’re limited communicators, practice responses that focus on location and safety. “Safe at home” and “Need help at school” or similar messages may be good ones to practice.
If your special needs family members have more independence, make sure they know how to safely ask others for help, in case they’re not with a family member when a problem occurs.
Keep your plan updated
Depending on how malicious AI becomes or how quickly the ice caps are melting, you might also come across more emergency scenarios. Review your plan every time you drill and revise it as needed.
In addition to your usual quarterly reassessments, you should update your plan whenever:
- Someone is added to the household
- Someone moves away from home or passes away
- Someone’s contact details change
- There’s a change in school/workplace/university/daycare/etc.
- Your out-of-town contact is replaced or their contact details change
- Your doctor’s or emergency service contact numbers change
- You move to a new location
Make sure the copies are updated on the cloud and new physical copies are made. If your plan isn’t changing, but anyone’s copy is getting ratty, print a new one. Don’t make them squint during an emergency.
Keep on practicing, and you’ll do great!